Partnerships with families

Information for Parents

Established relationships with parents means we can share information positively and effectively to support children as much as possible.

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    Hours of Operation

    Eligible hours of care are based on geographical locations standard hours of operation is 8:30am - 12:30pm.

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    Open communication between parents and staff is strongly encouraged. Teachers are encouraged to learn what is important to you as a parent and to use that information when programming for the group.

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    Medical Information

    We are required under the Child Care and Early Years Act to have a copy of each child's immunization record or a statement of religious or conscientious objection to immunization.

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    If your child is injured while at the centre, staff will administer basic first aid. If medical attention is required, attempts will be made to reach the parents immediately. Staff will call Emergency Services if required.

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    All of the materials that we use are washable however, we are aware that some paint colours and other materials are difficult to fully remove.

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    Children are encouraged to taste a variety of foods but no child is ever forced to eat foods that they do not wish to. All parts of the meal make up a child's nutritional requirement; therefore no food will be withheld.

Parent Resources

The Parent Handbook provides new parents with an understanding of the mission, philosophy, policies, and procedures followed at our centre.

Understanding children’s behaviour

Behaviour Guidance

Positive and consistent techniques should be used to encourage children whose play actions are both appropriate and inappropriate.


Preferred Practices

  • Positive verbal and gestural reinforcement for appropriate behaviour, redirection of inappropriate behaviour

  • One verbal request (ensuring understanding) followed by gentle physical assistance

  • Teaching and practicing of preferred behaviours in order to help children habituate skills and learn self discipline

  • Offering children age appropriate choices and assisting them to follow through


Prohibited Practices

  • Corporal punishments of any child (spanking, hitting, shaking, etc.)

  • Deliberate harsh or degrading measures that would humiliate a child or undermine a child's self respect (threatening, verbal abuse, yelling, etc.)

  • Deprivation of basic needs (food, clothing, shelter, bedding etc)

  • Confining in a locked room

  • Locking the exits of the Child Care Centre for the purpose of confining